An unknown response returned from Snapshot backup attempt. Aborting. Double check Snapshot settings

When I created a new Snapshot backup I get this error no matter if I choose Local or google Drive.The backup aborts when it's almost gonna finish.

  • Nastia

    Hello Manuel Munuzuri , I hope you are doing well today!

    It looks like the Snapshot crashed while backing up your media files. Please create a snapshot without adding your media files, and create another one with only your media files.

    Let me know in which backup the error will show up again.

    Then please add the following to the wp-config.php file:

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    Please make sure that you insert this line BEFORE /* That's all, stop editing! Happy blogging. */ in the wp-config.php file.

    Run the snapshot back which showing the error. This way all errors will be saved in the debug.log file inside the /wp-content/ directory. Please save debug file as debug.txt file and attach it here so we can check it out.

    Once you do this, please grant access to your site from WPMU DEV > Support so I can have a closer look.

    Cheers,
    Nastia

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