Analytics in reports

Im using your service to create reports. However the analytics part of the report is not working properly. It looks like the tracking script is not working correctly.

Everything else seems to be working correctly, However Analytics says we have 0 visitors. Google Analytics says otherwise.

  • Dimitris
    • Support Star

    Hello there Bas,

    hope you're doing well!

    This is a recent issue that's already reported and our sysadmins are working on it.
    If there's any development on this, me or another colleague of mine will keep you posted here.
    Your patience on this is highly appreciated!

    Warm regards,
    Dimitris

  • Dimitris
    • Support Star

    Hello there Bas,

    I've got some feedback from our sysadmins (and I quote):

    We had a small issue with our server infrastructure which would show a lap in data. Everything has been repaired and tested, all stats from this point forward should be logged as expected.

    I'm really sorry for any inconvenience caused by that, some points are on your way! :slight_smile:

    Warm regards,
    Dimitris

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