Unfortunately someone accidentally cleared the chat instead of archiving the logs.
Typically it wouldn't be a big deal, but some issues came up during the chat (relates to potentially suspending a member from coming back to the chats), and we need the logs so others can see exactly what was said and how it was handled.
Is there any way to recover the messages? Are they stored somewhere in the backend that I can go back and get them? (IE. diving into FTP, file by file)?
The one benefit is that the chat was just last night, so if there's any chronological
As a side note - it NEEDS to be an option to 'remove' clear chat as a moderator option (so it doesn't even show up in the gear tab). Please make sure the Chat dev(s) get that memo.
This was always a potential issue before, so much that I actually go in and manually edit the Plugin code (never a good thing to do, as I have no idea what else I may be breaking). Unfortunately in the process of dealing with major bugs / migrating everything to a new website, I didn't want to risk editing core plugin files. Based on this, I will now have to, but I really need to get those logs!
Thank-you.