app_my_appointments short code does not work with Genesis Parallax Pro Theme

I created a provider page so the provider can see his appointments. I have the Genesis Framework installed and activated the Parallax Pro Theme. When I access the provider page I do not see anything.

I have deactivated all plugins. I switched to the TwentyThirteen theme. When I access the provider page I see the provider's appointments. Any way to get this to work with the Parallax Pro Theme? Does WPMUDEV have a parallax theme I could use?

Here is the short code: [app_my_appointments provider="1" provider_id="3"]

Here is the provider page: http://b0a.782.myftpupload.com/appointments-for-ray-iv/