appoinments+ bookings appear on multipe workers schedule

Hi

we had this issue last year already. When a booking is made, it will appear on all workers calendars instead of just the one selected while the booking was made.

Today we've updated the plugin and the issue returned. We need help for this.

There is a test page where you can see, that the same appointments appear on both calendars. (This Week Saturday)

We have granted support access for you.

we need quick help.

best regards,
Attila

  • Predrag Dubajic

    Hey Attila,

    Hope you're doing well today :slight_smile:

    I have checked your setup and can see that you don't have service selector for those calendars, so they are pulling first service.
    Since your first service has capacity set to 1 it means that it will mark it busy for all other providers even if you book it only for one.

    Here's a real life example, let's say you have car was with one car that could be washed at same time and you have two providers for that service, if you book car was for provider 1 then provider 2 won't have free slot since there's no place for him to wash second car.

    Hope this makes sense :slight_smile:

    So you will either need to set your capacity to 0, this will determine capacity depending on providers associated with the service or you can add service selector to your appointments page.

    Best regards,
    Predrag

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