Appointment + Services display

I am having an issue with the services and provider not displaying correctly from the drop down for the patient's to book and appointment. We have several services and is there a way for the patients to select the service from the drop down and not have to click the "show available times" and have the correct service display in the details area?

Also, is there a way where I can separate my patient's in two categories, new patient and establish patient. Can this be done?