Appointment + Weekend bookings showing up as busy - please help

Hi guys,

for some reason in our booking page for appointments + It's coming up as busy for the appointment times over the weekend. I've checked the working hours and the break times and it all looks ok to me so I'm not sure what's happening. It's on this page:
mentorshipcoaching.com/meditation-booking/

Is there anything I am missing?

Many thanks!

Adam

  • Adam Czajczyk

    Hello Adam,

    I hope you're having a great day!

    I've checked this on my test site and I think this is most likely the issue of "Working Hours" setup. When you access the

    "Appointments" -> "Settings" -> "Working hours" page

    it defaults to "No specific provider" (check the drop-down list over the schedule table), it's quite easy then to setup an overall schedule instead of the one assigned to the specific service provider. Exactly the same rule applies to the "Exceptions" tab on "Appointments" -> "Settings" page.

    That said, the first thing I'd do I would check those two locations and carefully inspect the schedule settings both for "Working hours" and "Exceptions".

    Let me know please if it helped!

    Regards,
    Adam

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