[Appointments+] Appointments Plus WPI Heartbeat Error Message

Appointments+ is showing me the following WPI heartbeat error message:

There seems to be something wrong with the WP Heartbeat API state. The "Pending Appointments count notification" add-on might not work properly because of this.

Support has been enabled on the website. I am not posting the link publicly for privacy reasons.

  • Kasia Swiderska
    • Support nomad

    Hello FZCU,

    I checked your site and I don't see any message like this.
    Most possibly you have plugin or code that turns off the Heartbeat and this is triggering the message. Heartbeat might be also disabled by hosting provider as this can be the reason for slow performance.

    In this case, I suggest starting with quick plugin/theme conflict test as described in getting support manual E. Plugin Conflict Test
    https://premium.wpmudev.org/docs/getting-started/getting-support/#chapter-2
    and if this will not give any positive results also contacting hosting provider to ask if Heartbeat is disabled.

    Please remember to have a backup of your site before doing any changes.

    kind regards,
    Kasia

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