I recently had an issue regarding A+ hours not reflecting properly and discovered the problem as to why it was happening.
Something is wrong with the break hours in my A+ setup. Even when they are set to no, they are still blocking out hours - but only on Sunday.
When I set the working hours for a SP and turn the Break Hours to "No", the hours that are in the Break Hours section are still blocked out on the calendar. The strange thing is, is that it only occurs on Sundays.
Ex: Regular working hours ("Yes") 9 am -3 pm | Break hours ("No") 12pm -3pm - In the calendar that is reflected the hours 12pm - 3pm are greyed out. This only happens on Sundays and across multiple SP's.
I solved the problem by switching the break hour times to shorter selections during hours that the SP's don't have as working - that way there is no conflicting time. But this is not a solution to the problem, merely a workout. Other users may have different working times for their SP's and this could cause a potential issue.
Just wanted to let you know to see if you could take a deeper look into this.