[Appointments+] Cannot see details and edit appointments

Plugin just hangs when I select see details on an appointment. I have disabled all plugins and no improvement
Running php 7.2.7
Any ideas why?
Thanks
John

  • Ash
    • WordPress Hacker

    Hello webhunter

    I have taken a look at the appointment page. It is getting a 504 gateway timeout error. For some reason, no ajax request is working on your site, even default wp heartbeat is failing as well.

    Do you have access to the configuration file? If so, please change to the following line:
    cgi.fix_pathinfo = 0
    to

    cgi.fix_pathinfo = 1

    Then restart nginx.

    If it still doesn't work, please check the nginx error log and send me those and I will check. Have a nice day!

    Cheers,
    Ash

  • Ash
    • WordPress Hacker

    This change needs to made in php.ini file.

    The error you are getting for appointments+ is a nginx error, and in most cases the above change should fix it.

    If it still doesn't fix, please send me the nginx error log. Your server admin should be able to help you to find the error log :slight_smile:

    Have a nice day!

    Cheers,
    Ash

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