Appointments Plugin Support

while i was doing some testing on my site i booked an appointment as if i were a client on 1 of my services providers page. On another device, logged in as service provider, i received the booking. Here is the problem, As a service provider i tried to click on the username in which the appointment was booked and received message "Cannot edit user". What i would like to happen is for a service provider to click on username that booked appointment and be able to view their profile which all users are required to make on my site. This way a Provider can look to see who their expecting as well as check them out a little bit before hand. Please let me know if this is possible, or if their is an update and/or fix coming.