Apps+ dummy provider shows disabled on edit page & no emails sent.

I’m not receiving any emails when bookings are made from appointments+. There’s a dummy provider assigned to my user account in the settings.

The strange thing is, on the Providers page it says the user is a dummy user, but when I click to edit the provider, it says they are not a dummy provider.

https://cdn.livechat-static.com/api/file/v2/lc/att-old/8801096/a8f6d4e748f7c20246f495374d8c3a94/Screenshot%202019-04-02%20at%2018.20.35.png

Here’s the problem: on the screenshot above, you can see that user “Betty” is declared to be a dummy.

However, when I click on details, it says: dummy: NO.

https://cdn.livechat-static.com/api/file/v2/lc/att-old/8801096/785440977ed2c4460c9e71a510c62b38/Screenshot%202019-04-02%20at%2018.21.52.png

I’m confused about her status about being a dummy or not. Otherwise, if she were a dummy, the mails should have been sent to 24@++++++rees.be, which is me. But I haven’t received any mail either.