Are the forums broken or is no one monitoring old threads?
This post was left open and hanging on December 30, 2011
I’ve posted back twice and also E-mailed support directly.
No reply on either front.
I need a solution other than simply having to delete my WordPress installation and start over without these products ( which is where I am at by now ).
I understand there was a holiday and that there might even be a backlog as a result.
But there is nothing stopping you from acknowledging my inquires so that I know your still out there.