Are These Support Q&As Public?

Hey,

Just wondering if support tickets are public? If so, is there a way to submit private questions for general WP help?

  • PC
    • WPMU DEV Initiate

    Hiya,

    Greetings and thanks for posting on the forums.

    Yes, the Q&A's are public and are available to everyone on the forums to view and answer and on the web to view.

    That is how the support forums work. This is designed in such a way so that other users looking for the same question can get support by looking at the questions already answered.

    If so, is there a way to submit private questions for general WP help?

    Unfortunately not on the forums. You can however chime in on the live chats at specific times available here : https://premium.wpmudev.org/live-support/ and they are kept away from general public. They are only visible to the admin and the members participating in the chat.

    I hope that helps. Please feel free to ask if you have more questions on the same.

    Cheers
    PC

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