Are you blocked in China?

Hi Guys,
We have have just moved a site to hosting in mainland China. When I try and log into your system via your dashboard I get the following error.

"Your server had a problem connecting to WPMU DEV: "cURL error 28: Operation timed out after 10001 milliseconds with 0 out of 0 bytes received". Please try again.

If this problem continues, please contact your host with this error message and ask:

"Is php on my server properly configured to be able to contact https://premium.wpmudev.org/api/dashboard/v1/ with a POST HTTP request via fsockopen or CURL?""

Is this likely to be an error related to China, or because I have not connected the site to the correct URL at the moment? There's a chance looking at that error, that the server isn't configured properly too I guess. Have you had any problems with sites in China before now?

Thanks
Simon

  • Kasia Swiderska
    • Support nomad

    Hello Simon,

    We don't have reports about China blocking us so far. That error usually shows when there is problem with server configuration, that is why we ask to contact with hosting provider with this question:

    "Is php on my server properly configured to be able to contact https://premium.wpmudev.org/api/dashboard/v1/ with a POST HTTP request via fsockopen or CURL?

    Have you checked that with your hosting provider? Let me know what they said.

    You can connect with our servers from temporary urls (also localhost) so it should not be a problem.

    kind regards,
    Kasia

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