"Are you reporting a ticket for a specific site?" showing a site I don't want it too

The question in the submit a ticket form that says “Are you reporting a ticket for a specific site?” shows a development site that I have. I do not wish for it to be selected. What’s the best way for me to remove this as an option?


  • Predrag Dubajic
    • Support

    Hey Jacob,

    Hope you’re well :slight_smile:

    Support system will show subsites that user starting the ticket is a part of, if he’s not part of staging subsite he will not see it as available option.

    If you do have same users on staging site as well then we could use some CSS code to hide it.

    You should be able to do it with this code:

    #support-system-ticket-blog option[value="XX"] {
    display: none;

    Where XX is ID of your subsite you want to hide from selection.

    You can use plugin like this one for this additional CSS. That way you’re protected when you come to upgrade.

    Best regards,


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