as the site owner/admin, how am in notified if someone starts a chat session?

as the site owner/admin, how am in notified if someone starts a chat session?

  • Paul
    • The Green Incsub

    @erikanderson, Currently out chat plugin is hosted meaning moderator driven. so you as the admin/moderator need to initiate the chat session where other users can come to the page and participate.

    The chat does not function like you see on some sites where there is a button the user can click on and initiate a chat session with some standby support person. We are trying to get there with that specific functionality. Just not quite ready.

    Paul

  • Paul
    • The Green Incsub

    @karks88, Can't say that I'm aware of any notification plugins.

    As for our chat plugin I'm currently adding lots of other functionality. I think I know what you are after. Something where a user can initiate a one-to-one chat with someone like a system support contact. At the moment our chat plugin does not provide private chats by default. Probably best option is setup a private password protected page and direct the user there. Look for the chat changes after first of the year.

  • PC
    • WPMU DEV Initiate

    Hiya,

    Greetings and thanks for being a great community member.

    We haven't heard from you on this one for long and I am doing a regular followup to see if there is still something we can assist you on this thread.

    Just to manage the support issues more efficiently, I am marking this thread as resolved for now however this is not being done to avoid your questions in any ways.

    Please feel free to mark this is "Not resolved" in case you have further questions and we would be back on it.

    Thanks a lot for being with WPMU DEV.

    Cheers
    PC

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