Currently only Administrators can be assigned to support ticket categories.
I've used "members" plugin to create some custom user roles, where I can have "Managers" setup.
I need to know either:
1. What capability I need to add to these users capabilities, so I can assign ticket categories to them,
2. Where (what PHP file, and line) do I edit the required "user_capability" in order to allow more users to show in the dropdown.
I'm very familiar with PHP, plugins, PHP classes. So if you point me in the right direction I can figure it out.
I just wanted to see if there was a way to do it without over-writing the plugin and preventing me from updating the plugin later.