Attn: Tyler or Ash or Michelle; new problem - actually many new problems

Hi Tyler.
I hope your day is going well.
I tried to do a backup last night - and now I can's access any wpmu from home. (I had to leave home to post this). What went wrong and how do I fix it? I've granted access if you need it.
After updating my WP and adding some plugins on Saturday something funky happened on my dashboard. When I go into upfront to edit sites the edit panel doesn't show up anymore so now I can't even edit my sites.
I'd like to be on the chat this afternoon - but I can't log on to support - get a page not found message - firewall???