Auto Message sending 1st message, but not other follow up messages

I installed automessage and on my test account and received the first message set to send immediately, but none of the others have been sent. I've checked my spam folders and don't see the next two there. I added he second message (set to 1 day later) the next day (which would have been the day it should have been sent) and third message the next day after that. Would have have been the problem?

Checking my stats I have messages 1 and 2 (set for immediately and 1 day) have 0 in the queue, and there is 1 queued for message 3 (2 days). I've had several new sign ups in the last day so I'm thinking those numbers aren't right.

  • Barry

    I installed automessage and on my test account

    Can you give more details on your test account.

    I added he second message (set to 1 day later) the next day (which would have been the day it should have been sent) and third message the next day after that

    Not sure I understand this bit, but do you mean that you physically created the messages on following days or you created them all and set them to be sent on day 2 and day 3?

    If the former, then once a user has reached the end of the current queue of messages they are removed from the queue - the system doesn't keep hold of them in case another message is added at a later date.

    Do the queue counts increase? can you try creating a new user with all of your messages in place and watch to see if they progress through the queue correctly?

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