Auto Sync showing anomalies

Auto sync via Hub is giving the following error:

We hit a snag while auto-installing the WPMU DEV Dashboard plugin on So let's install it directly or try again"

However, when I check the dashboard, the WPMU DEV Dashboard plugin seems to get installed, and synced without any issue.

Got similar issues with 2 sites hosted in Hostgator.

  • Kasia Swiderska
    • Support nomad

    Hello Mikhail,

    I have tested Auto Sync on one of my sites and it was working correctly, so I wasn’t able to replicate this error you are seeing.

    Would it be possible for you to try this again on site where it happens but this time with debug.log enabled on your site with those defines in wp-config.php file:

    define('WP_DEBUG', true);
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    /* WPMUDEV Dashboard settings */
    define('WPMUDEV_API_DEBUG', true);
    define('WPMUDEV_API_DEBUG_ALL', true);

    before line

    /* That's all, stop editing! Happy blogging. */

    Hopefully, it should give is debug.log where there will be information about what is causing this error. So when you will have a debug.log file in wp-content please upload it to service like a Dropbox and paste the link here so we can download it and check.

    kind regards,


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