Automate won't run theme update

hey, so I tried Automate and set everything to auto update but the "Run Update" button is just not clickable. I need to update the theme (Osmos) since the old version is not really compatible with the new Wordpress version. Hope you can help!

  • James Morris

    Hello Moritz,

    I hope you are well today.

    I just attempted to access your site to see what might be causing this. As soon as I pulled up your URL, if was prompted for a username/password by your web server. I checked your Automate logs and it looks as though there may be a communication issue between our servers and your site. I suspect it's related to the authentication prompt.

    Could you please remove this authentication and try again?

    Best regards,

    James Morris

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