I’ve created several subscription levels and assigned an access level to each. I’ve also hooked in the PayPay test gateway.
Everything works fine from initial registration through payment. However, once a new user has paid and registered, he’s not assigned a subscription level or access level(despite clicking on one during registration). That is, in the “All Members” area, there’s nothing in the subscription/Membership Level columns.
I disabled all other plugins to see if this would resolve the issue, it didn’t.
I have people that already paid me to access these pages and content and I have no idea what else to do.
Is there a setting that I’ve missed that will ensure that when someone signs up–for example, a Basic account–she’s automatically assigned to the appropriate subscription level (i.e. basic)?