Automatically set "Subscription" after Registration/Payment complete

I'm not sure if I'm missing a step, or if the 17 videos that I watched just didn't click but...

I've created my Access Level (Pro Subscriber) and then added it to the Subscription (Pro Account)...the payment goes through upon registering for the account, but the Permissions are not set to the the user so the paid content sections are immediately available.

Do you need to manually "Add" the subscription to the user whenever a new one registers, or is there a way for this to happen automatically that I'm just not seeing in the Options?

  • PC

    Hiya,

    Greetings and thanks for posting on the forums.

    The subscriptions are meant to be assigned automatically and not manually. It might be an issue with IPN settings in your PayPal account or improper configuration of the plugin.

    Can you kindly check if you are automatically assigning subscription to the users after registration ?

    A screenshot of the below pages will be helpful.

    Membership >> Options >> General
    Membership >> Options >> Membership pages

    Please advise.

    Cheers
    PC
    Sales &Support

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