To sort out issues went for backup not working or starting, message was to update plugin
[snapshot][2017-01-16 08:49:22][Warning] Unable to clear log file
[snapshot][2017-01-16 08:51:19][Error] Error processing manual backup: backup
initial back up from WP panel failed to start need to update plugins that leads to other issues trying to fix. Where to start ?
Kasia helped earlier over plugin access and conflict :
It looks like your admin user doesn't have permissions to view plugin and update them. Are you sure that other admins haven't change anything on the site and disable access to your account?
For your problem with store, my suspision is that you have MakretPress and WooCommerce installed - and that is causing conflict. You have to remove plugin that you are not using.
If you can do that through the admin panel, do that through the FTP or cPanel file manager - go to wp-content and rename plugin directory you are not using.
Also look for Adminimize plugin there - this one is used to block access usually.
I need someone to talk me through the issues if possible baby beginner really, sorry,
time and place to suit.