[bbPress] Unable to create new topic forum

When trying to access the forum to create and reply a topic, we're getting the message "cannot reply to this topic" or "you cannot create new topic". This is happening on some accounts and others are working fine. I've tested the account as both subscription and also member permission.

Thank you,
Tien

  • Jonjon
    • Code Killa

    Hi there, Tien.

    Hope you are doing great and thank you for contacting us.

    Would you mind providing FTP access so I can investigate this further? PLEASE DO NOT post the credentials here as forum threads are public, you can send us your details through our contact form https://premium.wpmudev.org/contact/ using this template:

    Subject: "Attn: Jonatas"
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Select "I have a different question" for your topic - this and the subject line ensure that it gets assigned to me.

    Best,
    Jon

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