Am a regular visitor here almost everyday. It's overwhelming here, you get your posts push down very fast and left unattended for days or weeks because there are many more new forum posts keep coming in.
On the bright side, it is good because more customers are subscribing to WPMUDEV
But, it needs to live with his reputation, so that we are proud customers that made the right decision of having a great support here to make our website the best site ever.
We can hear all the grudges here and there including me, for instance from Tracy > https://premium.wpmudev.org/forums/topic/wpmudev-support-youre-not-holding-up-your-end-of-the-bargain
Therefore, there is a need to re-look the way the forum is structured here.