billing twice

  • Vinod Dalvi

    Hi Tom,

    Thanks for posting on the forum.

    Could you please tell me a bit more information like following about the billing issue that you are having so that i can help you to resolve it?

    How have you configured the Protected Content plugin?

    Which payment gateway are you using? Live or Sandbox Mode?

    Are the subscribed members got billed twice immediately when he subscribes to the membership on your site?

    Is it happening with any particular member or with all members?

    Please share your site URL where you are facing this issue so that i can troubleshoot it.

    Kind Regards,
    Vinod Dalvi

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