Bitnami AWS multisites no work

So I created multiple sites on my AWS Bitnami site and I click on dashboard on these sites

and it says

I read we”re suppose to make wildcard, so I went to route 53 as explained in

Plus I checked the config.php using a wp plugin I found WPCF Editor to access as shown below

not sure what to do next

  • Rupok
    • Support Ninja

    Hi Ryan,

    So sorry for the inconvenience you are having. Let me explain how wildcard subdomains work.

    When you create a subdomain in DNS settings, you simply say what users will be accessing and where to forward that request. For example, if you have a domain “”, and you create a subdomain “”, then you create your DNS entry in such a way so all requests coming to “” goes to any specific location. You can set “” pointing to a completely different location.

    When you create a wildcard subdomain, then anything dot will be forwarded to a specific location. So if anyone enters “” or “” or “”, all request will be forwarded to your defined location. In wordpress subdomain multisite, you need to create wildcard subdomain so all requests are forwarded to your multisite instance.

    Now in Route 53, create a wildcard subdomain is a bit tricky. I’ve searched and found that you can’t directly create wildcard subdomain. Rather, you will have to create alias for all your subdomains. You can get more idea regarding this here:

    I believe, this will help. If it doesn’t, can you please contact amazon support to create a wildcard subdomain entry in your DNS so all your subdomain requests are forwarded to your multisite main site? They can help you best regarding this.

    Please let us know if you have any confusion or any further query. We will be glad to help.

    Have a nice day. Cheers!


  • Ryan
    • Flash Drive

    I went to and paid someone to set it up

    Still doesn’t work

    i get a

    “This site can’t be reached’s server DNS address could not be found.

    Search Google for atw ninja


  • Rupok
    • Support Ninja

    Hi Ryan,

    So sorry to hear this. I don’t have any Route 53 account, so I’m not sure how the current interface looks like. But I’ve found an old video tutorial describing the whole process of hosting the DNS of a domain in Route 53:

    I believe the interface hasn’t changed much by comparing that video and your screenshot:

    According to that video, you should create a hosted zone at first with your domain name. But your screenshot says you are using the instance URL. So try creating a hosted zone with your multisite main site domain.

    Then Route 53 will provide you some nameservers. Update these nameservers in your domain register account DNS section. After that, Route 53 will handle your domain DNS.

    When you are done with this, you can attach an Elastic IP to your instance. I’m not sure if this is a must, but according to the tutorial I shared above, this will make things easier for you. To know how you can assign an Elastic IP to your instance, you can check this tutorial:

    After you are done assigning the Elastic IP, then you should be creating a new record set. Check from 10:58s of that video I provided above. The tutorial is showing how to create a subdomain “”. Instead, you should be creating “*”. You should replace “” with your multisite main domain for which you created the hosted zone.

    After this, I believe, your subdomain subsites will work. Please note, as I don’t have an account on Route 53, all my suggestions above is based on searching on the Internet and that video tutorial. But I believe, this should work. Proceed at your own risk.

    Please let us know how these go. I’m looking forward to hearing from you and resolving this issue as soon as possible.

    Have a nice day. Cheers!


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