Blank Dashboard (Wordpress back-end)

Hello,
After updating couple of plugins (not sure which because it was a while ago) WP Smush plugin makes Wordpress dashboard blank and wont let it load completely, when i deactivate & re-activate the plugin everything is ok, but after sometime the plugin starts causing problems again, so i have to do the same thing over and over again.
So, I have deactivated the plugin so that it wont cause these issues.

Please see into this and let me know how to fix it.

Thank you!

  • Luís
    • Support

    Hi Bahr ,

    Hope you're doing well today!

    1) I would suggest a plugin conflict test, to see if another plugin is conflicting too, but, as this issue is not displayed immediately (only after some time), can you try delete the current plugin and install a fresh copy using your WPMU DEV Dashboard?

    2) Can you enable the debug flags in your wp-config.php to see if any error was saved?

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );

    It will be saved to a debug.log file inside the "wp-content" folder. Can you share it with us?

    https://codex.wordpress.org/Debugging_in_WordPress

    Note: Save the file as a .txt, because the .log extension is not allowed in the attachments.

    3) It can be related to a memory issue, so, can you try increase the memory limit allowed to WordPress. There are some methods to do this, so, I think this article will help you:

    https://premium.wpmudev.org/blog/increase-memory-limit/

    Cheers, Luís

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