Blank screen on activating comment+


I triied to activate comment+ and i have a blank screen.
tested with no other plugins activated, so no plugin conflict here... I thought i could be the template...did the test to use a wp template and indeed it worked. So my megamag template is the source of the conflict, could you help on this one?
Thx a lot

  • Kasia Swiderska

    Hi Frederic,

    Can you enable debug mode in your WordPress? To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

    define('WP_DEBUG', true);

    In order to enable the error logging to a file on the server you need to add yet one more similar line:

    define( 'WP_DEBUG_LOG', true );

    In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

    Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

    define( 'WP_DEBUG_DISPLAY', false );

    The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.

    After enabling switch to your theme, to get the white screen and see if there any errors in the debug.log file. Paste them here.

    Kind regards,

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.