Blank screen on admin pages

Hi there

I need some help. I have a very unique error that we haven't had before:

We have a multisite setup domain1.com. We also have a few sub-sites running eg. domain1.com/site2, domain1.com/site2.

Something happened, but I am not sure what. When I log in as admin on domain1.com/wp-admin, I get a white screen. even the network screens are blank.

When I log in as admin on domain1.com/site1/wp-admin or domain1.com/site2/wp-admin, it all works fine. It is as if my main dashboard is broken, but for all the sub-sites it is still working

Does anyone know what this could be and how to fix it?

I have renamed my plugins and theme folders, but that didn't fix the problem. Any help would be appreciated here

Thanks

  • Timothy Bowers
    • Chief Pigeon

    Hey there.

    Can you please open your error logs and let us know what is there?

    If you are not sure where they are then please consult with your host as they will know your setup best.

    I know you said you renamed your plugins and themes folder but what about the /mu-plugins/ folder if you have that setup?

    Would also be worth checking your htaccess and wp-config.php file to ensure they are ok.

    Let me know.

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