Blank Unit Pages on CoursePress for Subsite users but not admins

Hi ,

We have a weird situation. We are getting the blank unit page issue when an enrolled student tries to access a course. However, if I enroll a super admin account, the course units displays without issue. I attached screenshots for reference. Is there something we are missing?

You can see this here :

  • Nastia
    • Support Rock Star

    Hello Kat , I hope you are doing well!

    Thank you for granting access to your site. I tried to check the course settings but it looks like you are editing the course content.

    If I take over you will be blocked from the course and the changes you made might be lost. Please let me know once you finish so I could check the course settings.

    Also, please check the course Dates From CpursePress Pro > Courses > Edit course and make sure that the start date is current. These settings are located in Step 4's options.

    In Step 6 -Enrollment & Course Cost, what are the Enrollment Restrictions you've selected?

    Please advise,

    Kind regards,

  • Sajid
    • DEV MAN’s Sidekick

    Hello Kat,
    Hope you are doing good today :slight_smile:

    That appears to be an issue with paid course. The manually added users into a course does not get proper access to course.

    Did you tried actually purchasing the course from front-end and still did not get access or you added the students manually from course students section ?

    Please advice, so we can move forward.

    Also, for testing purposes, I created a test course and a test user (test) on your website. You can remove those when your issue is resolved.

    Take care and look forward towards your response Kat :slight_smile:

    Best Regards,
    Sajid - WPMU DEV Support

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