Blank white screen after update Ultimate Branding to 1.7.1


After update to version 1.7.1 I got a lot of errors like this:

E_COMPILE_ERROR: require_once(): Failed opening required '/var/www/sitename/wp-content/plugins/ultimate-branding/ultimate-branding-files/modules/custom-admin-bar-files/inc/UB_Admin_Bar.php' (include_path='.:/usr/share/php:/usr/share/pear')

The whole site (including wp-admin) gives me white blank white page until I disable the plugin manually by renaming the folder.

  • Rahul Verma


    I hope you are well today and Thanks for posting on the forums.

    It seems that file "/plugins/ultimate-branding/ultimate-branding-files/modules/custom-admin-bar-files/inc/UB_Admin_Bar.php" is missing or doesn't have read permission (644 or 755).

    Can you please remove this plugin using FTP and upload it again to make sure all files transferred successfully? If still doesn't work, Please check read permission of the file.

    Please advice.

    Best Regards
    Sandeep Kumar