builder not showing pages correctly when edit or create

On creating or editing a post Upfront renders the pages without showing the relevant blocks/elements but instead show large amount of code in double braces {{ xxxxxx }}

As a result can not edit or update page/post

  • Majid
    • Recruit

    Hello RobB
    I hope you are doing great today :slight_smile:

    I wasn't able to see the issue on your site, maybe something went wrong when Upfront was loading. I'm not exactly sure, but for now it looks like this

    If you are still having issues, please make sure your clear your browser's cache and let us know how it went.


  • RobB
    • New Recruit


    Thanks, for looking at this. When you scrolled down were you able to see the issue I mentioned or did you see the elements correctly (ie blocks of red around he menu and side correctly display on side nav on the right)?

  • Dimitris
    • Support Star

    Hello there RobB,

    hope you're doing good today! :slight_smile:

    I was able to locate the issue in your end. As it seems to be site-specific, we'll need some more server details so we could escalate this to our devs. As this is a public forum, you should send us your details through our safe contact form using this template:

    Subject: "Attn: Dimitris"
    - WordPress admin (login url/username/password)
    - FTP credentials (host/username/password)
    - cPanel/Plesk credentials (host/username/password)
    - link back to this thread for reference
    - any other relevant urls

    Keep in mind the subject line as ensures that it gets assigned to me.

    Warm regards,

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