Can i delete a membership level but retain the users

Being very cautious...

I have a ton of membership levels that I am no longer using (they provided access to a festival we did a year ago). All these levels create a lot of visual noise on the membership backend pages.

Can I delete the membership levels - but still retain the users or will deleting a level delete the users. (I am assuming it won't but I just want to be very certain)


  • Patrick
    • Support Monkey

    Hi there @kathrynjones

    I hope you had a great weekend!

    Caution is always a good thing. :slight_smile:

    Deleting a subscription or an access level will not delete any users from your site. So you're safe there.

    However, before you delete subscriptions/access levels, be sure you have a default subscription set under the General tab in Membership settings so your users don't fall into access limbo. :slight_smile:

    Then, once you've deleted your subscription/access levels, users who were previously on them will fall back on your default subscription.

    I hope this helps! And thanks for being a member :slight_smile:

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