Can not download plugin or theme

Hi these!
I've upgraded to Pro Mebership Plan (Monthly) but I can not download any plugin or theme.

When I click to Download, it'll show like this:
https://premium.wpmudev.org/membership/

  • Kimberly

    Hi!

    Just checking in :slight_smile:

    I'm guessing that because we haven't heard back from you that you've got your issue worked out via live chat or email, or that we have reached the end of our convo here. If you are still having problems or need any other answers on this particular topic please feel free to come back to this thread at anytime. Just be sure to mark it Not Resolved so we don't miss it!

    This ticket is only being Resolved due to lack of activity. It is by no means an action to avoid, brush off or minimize your issue. We are ready and here if you want to re-open at any time and I apologise any lack of communication if this ticket is being closed in error.

    Thanks for being part of the WPMU DEV Community!

    Best,
    Kimberly

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