Can not installe my theme I just purchased, I want my money back

I have tried several times to install Fixer theme , but it will not succeed. Therefore, I want my money back

Payment Transaction ID: 8KF90047YC726864S

  • Aicee Taguilaso
    • WordPress Warrior

    Hi @Zycekweb,

    I’m sure we can help you on your issue here. :slight_smile:

    How do you install the Fixer theme?

    1) Is it through our WPMU Dev dashboard?

    or

    2) If it is through downloading the theme files and uploading it via Appearance > Themes > Add New > Upload Theme. Please note that Fixer needs the parent theme which is Upfront. In case, you forgot to download it, you can download it here: https://premium.wpmudev.org/project/fixer/

    See screenshot – http://prntscr.com/6rzs2a

    Are you getting any errors in installing it? Could you provide us some screenshots?

    Looking forward to your response! :slight_smile:

    Thanks!

    Regards,

    Aicee

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