Sub Domain Domain Mapping


Can someone help me with domain mapping? I havent yet been able to succesfully connect a subdomain to a website within my (subdomain) multisite installation. I've created an A record and CNAME. I want -->

updated screenshot (+cname):

Thank you.

  • Adam Czajczyk
    • Support Gorilla

    Hello Troy,

    I hope you're well today and thank you for your question!

    It seems that the "domain to be mapped" is loading the default page (placeholder site) from your host. I think the issue here would be a root folder setting. Please access your hosting management panel (e.g. cPanel) and make sure that the root folder for the "domain to be mapped" (subdomain in this case) has a "root folder" set to be the same as the root folder for the domain where your Multisite is setup. As a result - before mapping is set - the "domain to be mapped" should load the main site of your Multisite. Then you should be able to map it successfully.

    Let me know please if that worked for you!

    Best regards,

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