Can upgrades cancel lower subscriptions?

Hi, I've been setting up a client's subscription website with your membership plugin. I've noticed that when a user subscribes to a new level, any previous subscriptions are untouched. Is there a way for users to actually upgrade their subscription? Rather than subscribe to a higher level and manually cancel previous subscriptions?


  • Patrick
    • Support Monkey

    Hi @yazans

    Welcome to the forums!

    That would not be advisable as users have paid for access to whatever is included in the previous subscription.

    I can see how in certain setups, you might want to cancel a previous subscription, but doing that automatically via the plugin would open the door to all kinds of user complaints. And they would be justified.

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