Can you get stats on popup pro effectiveness

WE are still having trouble getting Popup Pro to work as per this issue here.
and here....
I appreciate any help but its been a frustrating grind of nowhere for 2+ weeks even though this plugin seemed really great.
I haven't heard anything back so I'm going to start exploring other options even though I'm paying for all these WPMU plugins and some don't work for us unfortunately.

I was really excited about popup pro though so I wanted to understand if it can do stats for us as well or is that way beyond the capability of this plugin. Can it provide reports on if 10,000 people came into this category and got the popup then how many created new registrations or took an offer? Can it do it per category or other dimensions to see effectiveness and allow us to change and improve? If this cannot do this is there any other plugins we could use for it?

  • Adam Czajczyk
    • Support Gorilla

    Hello Candance,

    I hope you're well today and thank you for your question!

    I understand your frustration and I apologize that it takes that much time to solve the issue. Please however note that the PopUp plugin is not a "registration plugin" but just a tool to show popup windows. It should be working with some additional plugin to provide registration but there's a lot of different WP setups/configurations/environments around and there's always a chance that what is working well on one site, will not necessarily work the same way on the other one. I believe though we will be able to help you solve that.

    That said, I checked your other threads and I can see that in one my colleague Sajid responded to your on February 1st but you did not replayed to him. I'm sure he's waiting for your feedback there. In the second thread Nastia is working with you and she'll get back to you as soon as possible. I already asked her to take care of this and she should replay to you there very soon.

    Just for future reference, please avoid starting multiple threads about the same issue. That may only slow down things and cause unnecessary conflicts in case two or more people would work on the same issue in the same time. Our goal here is to help you as good and fast as possible, so please help us help you :slight_smile:

    As for stats. PopUp plugin does not include stats, neither for the number of popup displays nor for shortcodes/forms that come from other plugins/sources. That's a script that shows a popup window but the stats would have to be implemented separately.

    Depending on what kind of stats would you need, it might be as simple as adding a "tracking pixel" to the content of the popup or as complex as creating a custom coded solution. In case of tracking registrations that would either need to be tracked by the plugin/form that provides registration or would need to be custom coded. Custom development however is a bit outside of the scope of this support forum so you may want to post a question on our "Jobs & Pros" job board (please note: no WPMU DEV staff involved) here:

    If you have additional questions, let me know please.

    Kind regards,

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