We need the following memberships:
One time (30 days for $5.99)
- This is currently an issue, whenever we test setting up a 1 time membership paid with PayPal, it gets submitted to PayPal as a recurring. PayPal then sends the tester a cancellation for the recurring (since it’s not actually recurring). The tester is charged properly & has access, but the emails/cancellation are confusing. Should simply be submitted as a 1 time charge, like if you’re buying a book off Amazon.
**XXX signed up for & paid for a one time membership (no coupon code) to help us with testing. AAA later returned home & refunded XXX the $5.99 that she paid through PayPal. Now, XXX can not access beta. As we do not fully know how to use Membership yet, I’ve just been playing around to try to figure out how to reactivate her. I can not figure it out. In billing, it says “denied” under status. Is this bc AAA returned her money? If so, that’s great that it’s so linked to PayPal. However, we need to know how to reactivate someone. When I go into her name, it shows she would still have access & her “status” says active. But this is not the case.
**I figured out how to fix this myself by changing “status” in the invoice itself. We still need to find out when/how/why this happened.
**My fix did not work- Billing shows she’s active after I changed her to paid. She still can NOT get in.
**I manually changed her password which worked & she now has access. We still need to find out how/why this happened. And why did I need to change her password?