can you help me

hi, can you help me please, why the site is down?

thank you.

best regards

  • Tyler Postle

    Hi there Manuel,

    I just visited your music clip site and it looks to be up? Are you still having problems with it on your end?

    I do see that your WP version and WPMU DEV Dashboard version are out-dated so I would suggest upgrading both of those out-dated WP and plugins versions can occasionally cause sites to go down.

    The latest WP version is 4.8 and latest WPMU DEV Dashboard version is 4.3.1.

    If you are still having problems with your site going down then can you send in your FTP and wp-admin so we can investigate further?

    You can send that privately through our contact form: https://premium.wpmudev.org/contact/#i-have-a-different-question

    Send in:

    Subject: "Attn: Tyler Postle"
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Look forward to hearing back!

    Cheers,
    Tyler