Can you please let

Can you please let me know why after I added a new user to my multisite but the new user can not get to /wp-admin dashboard. I received page error with too many redirect.

thanks

  • Nithin
    • Support Wizard

    Hey CHAD,

    Hope you are doing good today. :slight_smile:

    Could you please specify which website you are having this issue, I checked your beauty********.com website, and it seems like the user account which I created doesn't have the necessary privileges to access the /wp-admin page. I'm getting the following message:

    However, I'm not to notice any page error with redirect issues, am I checking the correct website? Could you please enable support access, so that we could give a closer look, and see how you have configured your system.

    You can grant access from WPMU DEV > Support > Support Access > Grant Access, or check this manual: http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Please let us know once you enable access, so that we could get this sorted. Have a nice day. :slight_smile:

    Kind Regards,
    Nithin

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