Cancel subsciption, website was down after plugin installation

Dear Team,

I would like to cancel my WPMU DEV subscription. After I have installed the plugin my website was down. As I dont want to take any risk for my business website, I would like to unsubscribe my membership immediately. Please refund my payment to my credit card.

Best Regards

FAbian

  • Jude

    Hi there @Fabian

    Hope you're keeping well !!

    Im so sorry that the site was taken down. I will be happy to take a look and fix it for you. Can you please send in

    Subject: "Attn: Jude Rosario"
    - WordPress super admin/ admin username + password
    - FTP credentials (host/username/password)
    - cPanel details
    - phpMyAdmin details ( To check database )
    - MySQL details ( IF you dont have phpmyadmin)

    -link back to this thread for reference

    Select "I have a different question" for your topic - this and the subject line ensure that it gets assigned to me :slight_smile:

    https://premium.wpmudev.org/contact/

    Jude

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