Two things -
1) Is there a way for service providers to not accept an appointment, and if so, a confirmation be sent to the potential client?
2) Is it possible to manually generate an appointment? I'd love for an ability for clients to request an appointment that isn't "on schedule" or for service providers to set one up manually. Any insight as to a datatype that could be created and sent to help generate a one-off appointment request?
Thank you so much!