cannot access my wp-admin

It would seem that when I log into the hub and click the WP ADMIN button I get a message that says 'Server Error
Whoops, something went wrong at our end!
Please try again later or contact us if the problem persists.'
This has been going on since about 10 or 11pm Central Time and still continues. I have tried typing the address and in chrome, firefox, and exploirer and still not getting access to my site.

  • Dimitris
    • Support Star

    Hello there Nathan

    I made some initial troubleshooting but didn't reveal anything to me so I've already escalated this to our Second Level Support team for further investigation.
    We'll keep you posted here as soon as we've got some insights.

    Meanwhile, please do let us know if you recall any action happening before this downtime, which could possibly cause that. From the backups logs in the server panel, I only see that you tried to add a primary domain and you reverted that back after a while.

    Warm regards,

  • Nathan
    • New Recruit

    Thank you for your reply.

    From what I recall from last night, I had to switch back to the when I couldn't access my wp-admin when I made the other domain the primary. Other than that, I do not recall any additional steps that I had taken, but if I do recall any additional steps taken, I will be sure to reply.

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