Cannot install

Cannot install smush pro. Getting 200 error. Tried from WP Admin and your website.

  • viobru

    Hi, Eric!

    Hope you’re doing well today :slight_smile:

    Did you have the free version installed before trying the pro? If so, please go to your /wp.content/plugins folder via FTP and make sure there’s no /wp-smushit folder in it (if there is, remove it). Then try to install WP Smush Pro again.

    On the other hand, this can also be related to the outdated WP version you have installed on your site. Can you please update your installation to the latest version, try to install the plugin again and see if the error persists?

    Please, keep in mind that it’s very important to have an updated WP version installed on your site since there have been tens of thousands of sites hacked due to having an outdated WP version installed.

    Let me know if this worked for you!

    Regards,

    Violeta

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