Cannot install WPMU DEV theme as asking to join when I am already a paid-up member

On my lates site I wanted to install Upfront and Fixer. However; from my dashboard when I click on Themes I get taken to the theme page but rather than install it says 'Download'. I'm then taken to a page asking me to sign up with no option to sign in.

I tried to do it from the Wordpress MultiSite network page (although I don't think IS multi site) then I get 'please choose which site to install on' when I choose I am taken, again, to the sign up page.

I don't have much hair so I am pulling out my magnificent handlebar moustache. Please help..

  • Tyler Postle

    Hey Coloexpert,

    Happy to help with this.

    Can you re-login to the dashboard. You can do this via:

    WPMU DEV > Manage > Click the "edit" link beside the API key. This will prompt you to login into the WPMU DEV dashboard again. I checked the rest of your account and that all looks fine so I think re-logging in should sort it out :slight_smile:

    If it's still not working after that just let me know and I'll have another look.


Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.