Cannot login to wp admin

http://www.greenclimbershome.com/admin gives me a 503 Server unavailable error. Whats happening here? I need to log in to our WP CMS.
Can you please please help me!
Cheers,
fia

  • Nithin
    • Support Wizard

    Hi Fia,

    I tried the above given link, and this is what I'm getting:

    The login page to the dashboard is loading fine without any issue. Also the homepage is loading fine. Do you get the 503 error after you enter the username, and password?

    503 error can also occur if there is any issue within the Hosting providers side, if yo can confirm the issue got resolved automatically, and you could access the dashboard without any issue, then it could be related to your hosting providers side. Checking with them would be helpful in such use case.

    If you still notice the same issue, then please let me know the steps to replicate the issue, and please send us your credentials, so that we could give a closer look.

    You can send credentials by using our secure contact form: https://premium.wpmudev.org/contact/#i-have-a-different-question

    - To Mark to my attention, the subject line should contain only: ATTN: Nithin Ramdas
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Please do follow up in the ticket once you have sent the above credentials. Have a nice day. :slight_smile:

    Kind Regards,
    Nithin

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.